SHIPPING POLICY

Shipment Process Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you.

Shipment Confirmation: You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).

Order Tracking: The tracking number(s) will be active within 24 hours.

Customs/Duties/Taxes: Clinical Botanic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages: Clinical Botanic is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

Delivery Estimates: Delivery delays can occur.

Shipping Rates: Shipping charges for your orders will be calculated and displayed at checkout.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us: If you have any questions about this Shipping Policy.

Clinical Botanic

Guelph Street, Georgetown ON, L7G 4B5, Canada

support@clinicalbotanic.com